eCommerce Marketing Automation in Kochi to Boost Customer Retention
Struggling to Retain Customers in Kochi?
If your Kochi-based eCommerce store is struggling with low repeat purchases and high cart abandonment, you are not alone. Many online businesses face the same challenge. However, there is an effective way to fix it.
We design advanced eCommerce marketing automation systems that recover lost revenue, improve customer retention, and strengthen brand loyalty. As a result, your Shopify store turns into a consistent growth engine that keeps customers returning again and again.
Growth-Driven Digital Strategies for Kochi Businesses
 In Kochi’s competitive digital market, every click and customer interaction truly matters. Therefore, we don’t just help you attract visitors — we guide them through automated, personalized journeys that increase both engagement and conversions.
- Advanced Email Automation Flows
- SMS & WhatsApp Marketing (WATI)
- Strategic Customer Segmentation
- Abandoned Cart, Checkout & Browse Recovery
- Post-Purchase & Customer Win-Back Funnels
- Shopify-Native Integration
ACUTE ENDEAVORS
How We Engineer Your Customer Lifecycle Engine.
Personalized Conversations at Scale
Effective automation feels personal. We use deep customer segmentation and multi-channel communication to connect meaningfully:
First-time visitors get warm, trust-building messages.
VIPs receive exclusive offers and rewards.
At-risk customers are re-engaged with recovery campaigns.
Through automated Email, SMS, and WhatsApp (via WATI), we guide customers from browse to buy — and back again.
Certified E-commerce Automation Experts
Our team members are certified experts in the e-commerce industry’s leading marketing automation platforms, including Klaviyo and Omnisend. We are specialists in implementing the WhatsApp Business API using WATI for a powerful, modern marketing mix.
OUR IMPLEMENTATION PROCESS
What is Included in Our Automation Services?
Our service is a comprehensive, done-for-you project to build and launch your store’s entire customer communication and retention system.
Tech Stack & Strategy Audit
We begin by auditing your Shopify store and analytics. We then integrate and configure your core marketing stack, including apps for email/SMS and WATI for WhatsApp Business API.
Pre-Purchase Funnel Build
We build the essential automations designed to convert visitors into customers. This includes your Welcome Series, Abandoned Product Browse flow, Abandoned Cart flow, and Abandoned Checkout recovery sequences across both email and SMS/WhatsApp.
Post-Purchase & Retention Build
We build the funnels that create repeat customers. This includes a strategic Post-Purchase Thank You & Cross-Sell sequence, a Customer Win-back series for lapsed customers, and automated Review Request flows to build social proof.
Segmentation & Coupon Management
We create advanced customer segments (e.g., VIPs, Potential VIPs, At-Risk Customers) for targeted campaigns. We also set up a dynamic coupon code management system to be used strategically within your new automated flows.
Automation Setup Packages
Automation Essentials
For initial sales-
Abandoned Cart Recovery (Email)
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Post-Purchase Thank You Flow (Email)
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Core Customer Segmentation
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Platform Setup: email marketing
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Page Speed Optimization
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Affiliate campaign implementation
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4 automation template
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4 shopflow implementation
Full Lifecycle Automation
A complete solution-
Everything in the Essentials Package, plus:
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Omnichannel Flow Development (Email, SMS & WhatsApp)
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Advanced Recovery: Abandoned Checkout & Product Browse Flows
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Retention & Loyalty: Customer Win-Back & VIP Nurture Series
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Advanced Segmentation (e.g., High Spenders, At-Risk)
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Dynamic Coupon Code Strategy
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Integration with Your Favorite Tools:
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Unlimited automation template
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Unlimited shopflow implementation
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Report of attribution
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Dedicated support
THE ACUTE ADVANTAGE
What Makes Our Automation Services So Effective?
Shopify-Native Specialists
We live and breathe Shopify. Our deep, platform-specific expertise allows us to create seamless, powerful integrations that leverage the full capability of Shopify and its world-class app ecosystem.
Omnichannel Communication
We go beyond just email. By expertly integrating SMS and WhatsApp (via WATI), we meet your customers on the platforms they use most, creating a modern, engaging, and highly effective communication strategy.
Lifecycle-Focused Strategy
We don't just focus on one-time conversions. Our entire methodology is designed to increase Customer Lifetime Value (CLV). We build relationships that turn one-time buyers into profitable, long-term brand advocates.
The proof is in the numbers
Why E-commerce Automation Matters.
15%
Of potentially lost revenue can be recovered by implementing an effective abandoned cart and checkout recovery automation sequence.
100%
Higher conversion rates are seen in personalized, automated email campaigns compared to generic, one-off marketing emails.
75%
Of a store’s revenue is often generated by its top 20% of loyal, repeat customers. Our retention funnels are built to create these VIPs.
FAQ
FAQs about paid search management
Looking to learn more about paid search management for your business? Browse our FAQs:
Because it helps them nurture customers beyond the first purchase. Furthermore, it ensures consistent communication that enhances long-term loyalty.
Yes, it is. In fact, automation tools are now more affordable and adaptable, allowing even small local businesses in Kerala to compete with larger brands.
Yes, most modern tools are user-friendly. Besides, they come with dashboards that make tracking performance simple and efficient.
