Turn Visitors into Lifetime Customers. Automatically.
Is your e-commerce store leaking revenue from abandoned carts and one-time buyers? We build powerful, automated systems on Shopify that recover lost sales, nurture customer relationships, and increase lifetime value—turning your store into a self-optimizing profit engine.
Profit focused automations
Acquiring a new customer is up to 5 times more expensive than retaining an existing one. Our service is built on this principle. We focus on engineering automated funnels that maximize the value of every visitor and customer, dramatically increasing your Customer Lifetime Value (CLV) and creating a more profitable, stable business.
- Advanced Email Automation Flows
- SMS & WhatsApp Marketing (WATI)
- Strategic Customer Segmentation
- Abandoned Cart, Checkout & Browse Recovery
- Post-Purchase & Customer Win-Back Funnels
- Shopify-Native Integration
ACUTE ENDEAVORS
How We Engineer Your Customer Lifecycle Engine.
Personalized Conversations at Scale.
The secret to effective automation is making it feel personal. We go beyond generic email blasts by combining deep Customer Segmentation with Multi-Channel Communication.
We group your audience based on their behaviour—first-time visitors, VIPs, at-risk customers—and create automated, trigger-based conversations via Email, SMS, and WhatsApp (using WATI) that guide them seamlessly from browse to buy, and back again.
Certified E-commerce Automation Experts
Our team members are certified experts in the e-commerce industry’s leading marketing automation platforms, including Klaviyo and Omnisend. We are specialists in implementing the WhatsApp Business API using WATI for a powerful, modern marketing mix.
OUR IMPLEMENTATION PROCESS
What is Included in Our Automation Services?
Our service is a comprehensive, done-for-you project to build and launch your store’s entire customer communication and retention system.
Tech Stack & Strategy Audit
We begin by auditing your Shopify store and analytics. We then integrate and configure your core marketing stack, including apps for email/SMS and WATI for WhatsApp Business API.
Pre-Purchase Funnel Build
We build the essential automations designed to convert visitors into customers. This includes your Welcome Series, Abandoned Product Browse flow, Abandoned Cart flow, and Abandoned Checkout recovery sequences across both email and SMS/WhatsApp.
Post-Purchase & Retention Build
We build the funnels that create repeat customers. This includes a strategic Post-Purchase Thank You & Cross-Sell sequence, a Customer Win-back series for lapsed customers, and automated Review Request flows to build social proof.
Segmentation & Coupon Management
We create advanced customer segments (e.g., VIPs, Potential VIPs, At-Risk Customers) for targeted campaigns. We also set up a dynamic coupon code management system to be used strategically within your new automated flows.
Automation Setup Packages
Automation Essentials
For initial sales-
Abandoned Cart Recovery (Email)
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Post-Purchase Thank You Flow (Email)
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Core Customer Segmentation
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Platform Setup: email marketing
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Page Speed Optimization
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Affiliate campaign implementation
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4 automation template
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4 shopflow implementation
Full Lifecycle Automation
A complete solution-
Everything in the Essentials Package, plus:
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Omnichannel Flow Development (Email, SMS & WhatsApp)
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Advanced Recovery: Abandoned Checkout & Product Browse Flows
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Retention & Loyalty: Customer Win-Back & VIP Nurture Series
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Advanced Segmentation (e.g., High Spenders, At-Risk)
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Dynamic Coupon Code Strategy
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Integration with Your Favorite Tools:
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Unlimited automation template
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Unlimited shopflow implementation
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Report of attribution
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Dedicated support
THE ACUTE ADVANTAGE
What Makes Our Automation Services So Effective?
Shopify-Native Specialists
We live and breathe Shopify. Our deep, platform-specific expertise allows us to create seamless, powerful integrations that leverage the full capability of Shopify and its world-class app ecosystem.
Omnichannel Communication
We go beyond just email. By expertly integrating SMS and WhatsApp (via WATI), we meet your customers on the platforms they use most, creating a modern, engaging, and highly effective communication strategy.
Lifecycle-Focused Strategy
We don't just focus on one-time conversions. Our entire methodology is designed to increase Customer Lifetime Value (CLV). We build relationships that turn one-time buyers into profitable, long-term brand advocates.
The proof is in the numbers
Why E-commerce Automation Matters.
15%
Of potentially lost revenue can be recovered by implementing an effective abandoned cart and checkout recovery automation sequence.
100%
Higher conversion rates are seen in personalized, automated email campaigns compared to generic, one-off marketing emails.
75%
Of a store’s revenue is often generated by its top 20% of loyal, repeat customers. Our retention funnels are built to create these VIPs.
FAQ
FAQs about paid search management
Looking to learn more about paid search management for your business? Browse our FAQs:
A user “abandons a cart” after adding an item but before starting the checkout process. A user “abandons a checkout” after they have entered their details (like email or phone) but before they complete the purchase. The Abandoned Checkout flow is more valuable as you can personalize the recovery message. We build automations for both.
Email is perfect for longer, story-based content. SMS and WhatsApp have near-perfect open rates (over 95%) and are ideal for time-sensitive alerts like checkout reminders or flash sale notifications. Using them together creates a powerful, multi-channel strategy that reaches customers everywhere.
We specialize in the industry’s best-in-class platforms. Our primary tools are Klaviyo for email and SMS automation, and WATI for implementing the official WhatsApp Business API, all seamlessly integrated with your Shopify store.
Our core service is a one-time project fee to professionally strategize, build, and launch your entire automation system. We also offer optional monthly retainers for ongoing management, A/B testing, and campaign optimization.
The “Automation Essentials” package typically takes 2-3 weeks to fully implement. The “Full Lifecycle Automation” package is more comprehensive and usually takes 4-6 weeks to build, test, and launch.
The Essentials package ($249) is designed to install the most crucial, high-impact email automations to immediately start recovering lost sales and welcoming new customers. It’s the perfect foundation. The Full Lifecycle package ($349) is a complete system. It expands beyond email to include SMS & WhatsApp and builds advanced flows to manage the entire customer journey—from recovering abandoned product views to creating VIP loyalty programs and providing detailed attribution reporting.
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Shopflow Implementation refers to the technical process of building the automations. We create the triggers (e.g., ‘customer abandons cart’) and actions (e.g., ‘send email #1’) directly within your marketing platform (like Klaviyo) or using tools like Shopify Flow.
Report of Attribution is a crucial report that shows you exactly how much revenue each specific automation has generated. This allows us to prove the ROI of our work and make data-driven decisions on what to optimize.
Customers today interact with brands across multiple channels. An omnichannel approach ensures you’re sending the right message on the right platform. For example, an email is great for a welcome story, but an urgent “Your Cart Expires Soon!” notification is far more effective as an SMS or WhatsApp message, which have over 95% open rates. It dramatically increases engagement and conversion.
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A key part of retention is turning your best customers into advocates. As part of our service, we can help set up the technical foundation for an affiliate or referral program using popular Shopify apps. This allows you to automate how you reward loyal customers for referring new business, creating a powerful, self-sustaining growth loop.
We are experts with the best-in-class tools for Shopify. We specialize in Klaviyo and Omnisend for sophisticated email and SMS automation. For official WhatsApp Business API integration, we are proficient with platforms like WATI. We can also work with your existing tools like Mailchimp to improve their effectiveness.
